Telstra improvements in Trentham

(Unsplash/ Priscilla Du Preez)

Trentham’s Telstra mobile base station will have temporary outages or reduction in mobile coverage while the station is upgraded with additional infrastructure.

The works are set to bring better 4G services and new 5G coverage to the community in preparedness for the 3G closure on June 30, 2024.

There will be no Telstra mobile coverage from Monday, February 5, at 7.30am to Friday, February 9, at 5pm.

The mobile network will not be impacted on the weekend February 10-11, and there may be minor disruptions on Monday as Telstra does call testing to make sure the upgrade is working properly.

Telstra regional general manager Steve Tinker said while the crews need to work during daylight for safety, they will be only switching off the site when they need to and will have it back on as quickly as possible.

“There’s never a good time to undertake this sort of work but once it is completed, it will mean better mobile services for local residents,” he said.

“As a company, we heavily invest in improving regional connectivity and this site is another example of our commitment.”

If all goes according to plan and weather permitting, the mobile upgrade will be completed on February 12, 2024.

The local Telstra team will also be in Trentham on February 1, from 9am to 5pm, on High Street- near the town square- to help answer any questions.

Customers will receive text messages advising of the upcoming work. Landline services, NBN internet services and mobile coverage from other providers will not be impacted, and triple-0 calls will be diverted to a working network.