Hume council has taken a step towards improving the readability of notices of illegal dumping notices and other notices to make it easier for all members of the community to read notices and access waste collection services.
Meadow Valley ward councillor Karen Sherry passed a notice of motion at council’s meeting on Monday, May 9 to request that council officers investigate ways to improve the readability and usefulness of illegal dumping of rubbish notices and similar notices that council issues to residents and advise councillors of what changes to the notices will occur.
“This was brought to my attention from a resident who got one of our notices,” she said.
“I looked at it and I thought, this could do with a bit of work.”
Cr Sherry said the notice was in English, did not include a link to Hume services, did not reference multilingual telephone services and did not include QR codes.
“Council is always looking at ways to improve how it communicates with residents,” she said.
“The illegal dumping rubbish notices that council uses to educate residents and notify residents about how they can access waste collection services hasn’t been updated for a while.
“I look forward to learning about how this and other notices that council uses on a regular basis can be updated to make it easier to read and more useful in helping our community to access services.”
Hume council has continued to encourage the community to report any sightings of illegally dumped waste online at www.hume.vic.gov.au/Your-Services/Report-an-issue.
Every year, between October 1 and September 30, all residential ratepayers and those renting homes within Hume can access:
* Two free at-home hard waste collections;
* Two free passes to the tip or resource recovery centres;
* Four Hume Clean Days;
* Unlimited e-waste recycling; and
* Access to Hume Recycling Stations.